Shipping & Returns
Shipping
- Shipping cost: orders under $100 ship for a flat $9.99. Orders of $100 or more ship free.
- Handling time: orders ship within 1–2 business days of payment.
- Packaging: all orders are packed securely with tracking on every order regardless of value.
Lost or damaged in transit
We strive to pack every order with care so they all arrive safely at their destination. Unfortunately, sometimes things happen in transit that is outside of our control. If your order is lost or damaged please do not hesitate to reach out at support@burnetttechsolutions.com and we will make it right.
Returns
Returns are generally not accepted except in the rare case of a card with damage slipping through our inspection process. All cards are near mint unless otherwise stated. Near mint is considered a card that has no more than one or two minor defects. The cards will for the most part look pack fresh in very good condition. If that is not what you receive then please email support@burnetttechsolutions.com within 7 days of delivery, with your order number and a photo of the card, and we will make it right!
Getting in touch
Questions about an order, a card, or anything else: support@burnetttechsolutions.com. We reply within 1–2 business days. See the contact page for what to include so we can help faster.